Employee W-2 Website
Employee W-2 Help (PDF)
EMPLOYEE W-2 INFORMATION
The Payroll Department will mail the Aéropostale Employee W-2s on or before January 31, 2014 to the home address listed in our payroll system. If your home address has changed, and you have supplied the U.S. Post Office with forwarding information, the W-2 will be forwarded to your new address.
A copy of your W-2 will be available by the beginning of the 2nd week of February, via an affiliated website. Please read this carefully, as it provides the instructions you will need:
The site can be accessed by clicking here or the link at the left of the page.
The help link provided on the left will guide you step by step through the process whether you have already registered last year for your W-2 or you are a new employee registering for the first time. Keep in mind that you will need:
After completing the registration process, you will be able to access and print copies of your W-2 as well as download the information to certain tax preparation software. At any time you can access help by clicking on the Help?. It is the Icon at the top of the screen.
Each time you log in, you will be given three attempts to enter your user name and password correctly after which you will be denied access and your user id disabled. If you cannot remember your user id or password, click on Forgot Login Information and you will be guided as to how to receive the information via email. If it becomes necessary to re-enable your user id, please use the number provided below to inform the payroll department. You will receive an email to the account provided during registration with a temporary password to log in.
If you are still unable to retrieve your W-2 information, and have not received your original W-2 via mail, you can leave a message for the payroll department on our W-2 Hotline (877-674-0445 ext. 5402) or email Payroll@Aeropostale.com and a copy can be sent to you via the U.S. Postal Service. Please be sure to speak slowly and clearly and include the following information in your message:
• First and Last Name • Full Mailing Address with Apt. number • Telephone Number with area code